Privacy Policy

Introduction

Mana Oori Pachallu("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website or place an order. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Account information — your email address and password (stored securely and never in plain text) when you create an account.
• Order information — your name, email, phone number, and shipping address, provided at checkout, whether or not you have an account.
• Payment information — payments are processed directly by Razorpay; we do not store your card, UPI, or bank details on our servers.

How We Use Your Information

We use your information to process and deliver your orders, communicate with you about your account or order status, and improve our products and website. We do not sell your personal information to third parties.

Third-Party Services

We use Supabase to store account and order data, and Razorpay to process payments. Both providers have their own privacy and security practices governing the information they process on our behalf.

Data Security

We use industry-standard measures — including encrypted connections and access controls — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at TODO: support email address.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact our Grievance Officer:

• Name: TODO: grievance officer name
• Email: TODO: grievance officer email
• Registered address: TODO: business registered address